I booked a few weeks before the date we were going and listed the dietary requirements on the booking form as requested to do so. I stated that one person does not eat shellfish. When we arrived, the waitress explained the menu and, for the first course, we would enjoy a salmon and shrimp/prawn roulade. I reminded her that one person could not eat shellfish (which includes prawns/shellfish). She offered an alternative which was accepted. A while later, she returned with the salmon and shrimp/prawn roulade. She said that I hadn’t mentioned shrimp/prawns and they are not actually shellfish which I disagreed with but she was insistent. She told my friend that the chef had already prepared it. My friend declined to have it but she still put it down in front of her!

She then went on to ask if we wanted any water with the meal. We said we would have sparkling water. This was never brought to us! We were asked again later by another waiter if we wanted any drinks and we said we had ordered water but it had never come. He duly brought it to us.

The starter and dessert were lovely, however, the chicken dish was not so great. The chicken was pink near the bone and we were not sure if it was cooked fully due to the colour and texture.

The table we were sat at was next to the kitchen and so we looked straight into the kitchen. The restaurant was only a third full at most so a table with a more pleasant view would have been better.

It is a shame that it wasn’t the experience I had been expecting based on reviews I have read. I wrote to the restaurant about our experience but had no reply.

Met drie personen gegeten in Brasserie de koepel. We hebben gebruik gemaakt van de actie van de restaurant week. Altijd een leuke manier om mensen kennis te laten maken met je zaak. Het restaurant bevind zich op een leuke locatie. Wij hadden een reservering om 19:30 uur. Om 20:15 hadden we nog niets te drinken. Nadat we hierom gevraagd hadden (of anders zouden vertrekken) kwam er iemand die zich verontschuldigde voor het lange wachten. Dit kwam doordat er weinig personeel was en zij de enige was die verstand van zaken had en het héél druk was. Het voorgerecht(je) was lekker en het hoofdgerecht ook. Echter veel te weinig dus patat erbij besteld. Na weer lang wachten kwam het nagerecht wat waarschijnlijk te lang gestaan had want het ijs was gesmolten en dus één zachte substantie. Niet opgegeten. Deze hele avond is zijn wij compleet genegeerd en niet één keer hebben we het gevoel gehad dat we welkom waren. Een zeer grote teleurstelling was het en heel jammer want de restaurantweek zou juist een mooie kans zijn om jezelf op de kaart te zetten. Een tip: neem wat minder tafels aan wanneer je geen personeel hebt om je klanten een onvergetelijke avond te bezorgen.